Terms of service

Last updated: 2 November 2026

1. Who we are

EYEKØNIK B.V., Herengracht 420, 1017 BZ Amsterdam, the Netherlands. Chamber of Commerce (KvK) 94331391. VAT number NL866737637B01. Email: hello@eyekonikeyewear.com.

2. When these terms apply

These terms apply to every order you place in our online store. You can read, save and print them before you order. If you live in a country with stricter consumer protection than the Netherlands, those rules still protect you.

3. Our offer and your order

  • Product photos and descriptions are as accurate as we can make them. Small differences in colour can occur because of screen settings.
  • Your order is a binding agreement once you have completed checkout and received our order confirmation by email.
  • If a product turns out to be unavailable after you ordered, we tell you as soon as possible and refund you in full.

4. Prices and payment

  • Prices are shown in your local currency.
  • For orders delivered to countries other than the United Kingdom and Australia: our prices do not include import VAT, duties or customs fees. Orders currently ship from outside the EU, so the carrier may charge these on delivery, depending on your country and order value. They are paid by you. You are the importer of your order (delivery DDU).
  • Shipping costs, if any, are shown before you pay.
  • You pay at checkout with one of the payment methods shown there.

5. Delivery

  • We ship to the address you give at checkout. Expected delivery times are in our Shipping Policy.
  • We deliver within 30 days at the latest. If we cannot, you may cancel the order and we refund you in full.
  • The risk of loss or damage passes to you when the parcel is delivered to you.

6. Right of withdrawal (14 days) and our 30-day returns

  • Consumers in the EU and the UK have a legal right to withdraw from the purchase within 14 days after receiving the product, without giving a reason.
  • On top of that, we offer a voluntary 30-day return period from the day you receive your order.
  • How it works, the conditions and the model withdrawal form are in our Refund Policy.

7. 2-year warranty and statutory rights

  • Every pair comes with a 2-year warranty from the date of delivery. It covers manufacturing defects such as frame breakage, hinge failure or a broken joint.
  • It does not cover lens scratches, coating wear, nose pads, screws, temple tips, or accidental and impact damage.
  • This warranty is in addition to your statutory rights. If a product does not conform to the contract, you always keep your legal rights to repair, replacement or a refund.

8. Our products

Our blue light glasses are fashion eyewear. They are not medical devices, and we make no medical or health claims about them.

9. Complaints

Send complaints to hello@eyekonikeyewear.com with your order number and, if relevant, photos. We confirm receipt within 2 business days and give a substantive answer within 14 days.

10. Liability

We are liable for damage caused by our breach of contract or by a defective product, as required by law. We are not liable for damage caused by improper use, normal wear or accidents. Nothing in these terms limits liability that cannot be limited by law.

11. Personal data

We use your personal data as described in our Privacy Policy.

12. Law and disputes

Dutch law applies. This does not take away the protection you have under the mandatory consumer law of the country where you live. If we cannot solve a dispute together, you may go to the competent court in the Netherlands or in your country of residence.

13. Changes

We may update these terms. The version that applies to your order is the one shown on the day you placed it.